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Month: July 2015

Digital Log Book goes mobile for customers making it easier to use

We are really pleased to announce that the Digital Log Book is now accessible on mobile devices!  Following research we carried out in December 2014, 67% of our customers were accessing their DLB via a mobile device and this is expected to increase.  A news report in April pointed out that although iPad sales still …

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It’s not what we know, it’s the way that we look at it argues Eddie Copeland Policy Exchange

Eddie Copeland, of the Policy Exchange, argues the case that the information is there we just need to know how to use it. “Big Data in the Big Apple” argues that London should establish a Mayor’s Office of Data Analytics (MODA), inspired by the model created under Mayor Bloomberg in New York City. MODA would …

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Does technology rob us of our memory asks Chris Deery of Solihull

Does technology rob us of our memory asked Chris Deery, Head of Information and Communications Technology, at Solihull Council. I recently read about a study that said people can’t commit information to memory anymore because tablets and smart phones mean the data is just a click away. They called the tendency “Digital Amnesia” — the experience of …

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Birmingham Strategic Housing Partnership 18th November

Nev Gill is presenting at the Birmingham Strategic Housing Partnership (BSHP) meeting, who represent over 40,000 tenants within the city.  Recent figures from the Citizens Advice Bureau for Birmingham showed that over the past 12 months they had supported over 26,900 citizens of Birmingham who came with over 72,000 issues. The single most common area …

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South Staffordshire Housing & South Staffordshire Council workshop

We did a presentation last week with South Staffordshire Council and South Staffordshire Housing Association again a good group of people with a wide range of interests. We’re seeing common themes and issues across the country now as organisations, RSLs, councils grapple with the challenges of going fully digital, beyond just paying your rent on-line …

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